🔒 Privacy & Security

Privacy Policy

How TenX collects, uses, and protects your data when using our platform

Last updated: January 1, 2025

Privacy at a Glance

🛡️

Minimal Data

We only collect what's necessary for platform functionality

🔐

No Personal Sales

We never sell your personal information to third parties

Your Control

Request data deletion or access at any time

1Information We Collect

🔗 Wallet Information

  • • Wallet addresses (public keys only)
  • • Transaction signatures for verification
  • • Connected wallet type and metadata

📊 Usage Data

  • • IP addresses and geolocation
  • • Browser type and device information
  • • Pages visited and time spent

🔍 What We DON'T Collect

  • • Private keys or seed phrases
  • • Personal identification documents
  • • Email addresses (unless voluntarily provided)
  • • Financial account information

2How We Use Your Information

🎯 Primary Uses

  • Platform Functionality

    Enable voting, token listing, and user interactions

  • Security & Fraud Prevention

    Detect suspicious activity and protect users

  • Analytics & Improvements

    Understand usage patterns to improve the platform

⚖️ Legal Bases

  • Legitimate Interest

    Platform security and fraud prevention

  • Contractual Necessity

    Providing services you've requested

  • Consent

    Analytics and optional features

3Data Sharing & Disclosure

✅ Our Commitment

We do not sell, rent, or trade your personal information to third parties for marketing purposes.

Limited Sharing Scenarios

Service Providers

Analytics services, hosting providers, and security services that help us operate the platform

Legal Requirements

When required by law, court order, or to protect rights and safety

Business Transfers

In case of merger, acquisition, or sale of assets (with user notification)

4Data Security & Protection

🔒 Technical Safeguards

  • • End-to-end encryption for sensitive data
  • • Secure HTTPS connections
  • • Regular security audits and updates
  • • Access controls and monitoring

🛡️ Operational Security

  • • Staff training on data protection
  • • Incident response procedures
  • • Regular backup and recovery testing
  • • Third-party security assessments

Important: While we implement strong security measures, no system is 100% secure. You are responsible for maintaining the security of your wallet and private keys.

5Your Privacy Rights

🎯 Your Rights Include

  • Access

    Request a copy of your personal data

  • Correction

    Update or correct inaccurate information

  • Deletion

    Request removal of your data

  • Portability

    Export your data in a readable format

📧 How to Exercise Rights

To exercise your privacy rights, contact us at:

Email: privacy@tenx.wtf

Subject: Privacy Rights Request

We'll respond within 30 days of receiving your request.

6Cookies & Tracking

🍪 Cookie Usage

We use cookies and similar technologies to enhance your experience:

  • • Essential cookies for platform functionality
  • • Analytics cookies to understand usage
  • • Preference cookies for user settings
  • • Security cookies for fraud prevention

You can control cookie preferences through your browser settings. Note that disabling certain cookies may affect platform functionality.

9Data Retention

Active Users

Data retained as long as you actively use the platform

Inactive Users

Data deleted after 24 months of inactivity (unless legally required to retain)

Legal Requirements

Some data may be retained longer to comply with legal obligations

12Changes to Privacy Policy

We may update this privacy policy from time to time. When we make material changes, we will notify you through:

  • Platform notifications
  • Email notifications (if provided)
  • Updates to this page

Continued use of the platform after changes constitutes acceptance of the updated policy.

13Contact Information

For privacy-related questions or concerns, please contact us:

Privacy Officer: privacy@tenx.wtf

General Support: support@tenx.wtf

Website: https://tenx.wtf

We aim to respond to all privacy inquiries within 48 hours.